300px Privacy Policy — Your data is completely safe with us

1What Data We Collect

300px collects certain information to enhance your experience on the platform and ensure smooth operation of our services. This falls into two categories — what you provide directly and what is collected automatically during your use.

Information provided directly by you:

• Full Name, Date of Birth & Gender
• Mobile number and email address
• Residential Address & District
• National ID number (collected during KYC verification)
• Payment method details (bKash/Nagad/Rocket number)
• Subject of Contact with Support Team

Automatically Collected Data:

• IP address and device type
• Browser Type & Operating System
• When You Were on the Platform & for How Long
• Pages You Visited & Where You Came From
• Gaming Activity & Betting History
• Transaction time, amount, and method

2Purpose of Data Collection

300px uses your information only for specific, legitimate purposes. No data is collected unnecessarily. Each purpose is clearly outlined below.

• Account Management: We need certain key information to create, manage, and secure your account. Without accurate details, we cannot process transactions or payouts.
• Identity Verification (KYC): Identity verification is a legal requirement to prevent money laundering and underage access.
• Payment Processing: Payment information is used to process deposits and withdrawals successfully.
• Security Assurance: IP and device information is monitored to detect fraud, multiple accounts, and unauthorized access.
• Service Improvement: 300px analyzes which games are most played and where issues arise to continually improve your experience.
• Responsible Gaming: Your data is used to detect unusual gaming behavior and provide timely support when needed.
• Legitimate Communication: Your email and mobile number are used to send important updates, security alerts, and promotional offers (with your consent).

3Cookies & Tracking

The 300px website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help recognize you on return visits.

• Essential Cookies: These cookies store your login session and security tokens and cannot be disabled. The site will not function without them.
• Performance Cookies: These cookies collect information to identify which parts of the site are running slowly. All data is anonymized.
• Preference Cookies: These cookies remember your preferred language and settings.
• Analytics Cookies: These cookies are used to analyze user behavior and improve our services.

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working properly.

4Data Sharing Policy

300px is extremely careful about sharing your information with any party. Only limited data may be shared in the specific circumstances outlined below.

• Payment Processors: Transaction details are shared with bKash, Nagad, and Rocket to process deposits and withdrawals.
• Game Providers: For Live Casino and third-party games, your user ID and bet information are shared with the relevant provider.
• Legal Obligations: Relevant information may be disclosed when required by court order, government investigation, or regulatory authority request.
• Fraud Prevention: Information may be disclosed to relevant authorities if serious fraud or money laundering is suspected.

All third-party service providers who receive your data are required to meet 300px's privacy standards. They may not share that data with anyone else.

5Data Retention Period

300px does not retain your data indefinitely. A defined retention period is set for each category of information.

When the retention period expires, data is securely deleted or anonymized. Legal obligations may extend this period.

6Your Rights

300px believes you should have full control over your own data. That's why we provide you with the following rights.

• Right to Know: To find out what information we hold about you, send an email to our support team.
• Right to Rectification: To correct outdated or inaccurate information, submit a request through your account settings or contact support.
• Right to Erasure: Unless required by law, you may request deletion of your data after closing your account.
• Right to Restrict Processing: In certain cases, you may restrict how your data is used.
• Right to Data Portability: You can receive your data in a machine-readable format.
• Right to Object: You can opt out of marketing communications at any time.

7Children's Privacy

300px strictly prohibits the use of its services by anyone under 18. We do not knowingly collect personal data from minors.

• Date of birth is verified at the time of registration.
• Proof of age may be requested in cases where there is reasonable doubt.
• Any minor's account will be terminated immediately.
• Any data found to belong to a minor will be deleted immediately.

If you become aware that a child or minor is using 300px, please contact us Help Center Contact us.

8Security Measures

300px applies industry-leading technical and organizational measures to protect your data. We never compromise on security.

• 256-Bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): Option to use OTP or an authenticator app at login.
• Firewall & DDoS Protection: Our servers are under active monitoring at all times.
• Regular Security Audits: Our systems are regularly tested by external security experts.
• Restricted Access: Only authorized personnel can access data on a need-to-know basis.
• Data Backup: Regular backups are maintained on separate encrypted servers.

Even so, no online platform can guarantee 100% security. Your vigilance matters too — use a strong password and never share it with anyone.

9Policy Updates

300px may update this Privacy Policy as needed. Any changes will be reflected in the "Last Updated" date at the top of this page.

• For significant changes, a notification will be sent to your registered email address.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Contact support to request older versions of this policy.

10Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, don't hesitate to reach out. The 300px privacy team is always here to help.